Privacy Policy

This Privacy Policy explains how Aosumi handles information when the bot is installed in a Discord server or used through Discord. Aosumi is operated by Etoila (“we,” “us,” or “our”).

This policy applies only to Aosumi. Discord and any infrastructure providers used to operate the bot have their own terms and privacy practices.

Aosumi processes only the information needed to provide its leveling and server-management features:

• Discord identifiers: user IDs, server IDs, channel IDs, and role IDs.
• Leveling data: current XP, total XP, level, daily reward timestamps, and record creation or update times.
• Server settings: command prefix, level-up announcement channel, channels excluded from XP, and configured role rewards.
• Profile details used for output: a member’s current Discord display name, username, and avatar may be retrieved when a rank card or leaderboard is generated. These profile details are read from Discord at that time and are not stored in Aosumi’s leveling database.
• Operational records: limited diagnostic information may be recorded when a command fails or a role reward is assigned. These records may include Discord IDs and basic server, role, or member labels needed to understand the event.

Aosumi does not ask for Discord passwords, account tokens, payment card information, or government identification.

Aosumi receives message events so it can recognize prefix commands, respond when mentioned, and award XP for eligible activity. The text of ordinary server messages is not saved in Aosumi’s database. Once a message has been checked for command handling and XP eligibility, its content is not retained by the bot.

Direct messages are not used for the leveling system. Discord may still process messages under its own policies.

We use the information described above to:

• calculate XP, levels, daily rewards, ranks, and leaderboards;
• generate rank cards and announce level changes;
• assign roles configured by server administrators;
• remember server-specific settings and excluded channels;
• prevent XP spam, investigate errors, and keep the service reliable; and
• respond to support, correction, and deletion requests.

We do not use Discord data for advertising, sell it, or use message content to train artificial intelligence or machine-learning models.

Where data-protection law requires a legal basis, we process information because it is necessary to provide the service requested by a server administrator or member, to pursue our legitimate interests in operating and securing Aosumi, to comply with a legal obligation, or with consent where consent is required.

Aosumi relies on a small number of providers to operate. Information may be processed by Discord, MongoDB Atlas for database hosting, and the infrastructure provider that hosts the bot. These providers receive information only as needed to deliver their services.

We may also disclose information when required by law, to protect the rights and safety of users or the service, or in connection with a legitimate investigation. We do not rent or sell personal information.

Discord, MongoDB, and hosting infrastructure may process information outside your country. Where required, we rely on the safeguards provided by applicable law and by our service providers for those transfers.

Leveling records and server settings are kept for as long as they are needed to provide Aosumi. Removing the bot from a server does not necessarily erase all records immediately; remaining information is deleted during routine cleanup or following a valid request, unless it must be retained for security or legal reasons.

Server administrators can clear member or server leveling records with Aosumi’s reset commands. A user may request deletion of their own leveling data, and a server owner may request deletion of data associated with their server, by emailing [email protected]. Please include the relevant Discord user ID or server ID so the request can be verified. We aim to complete verified deletion requests within 30 days.

We use reasonable administrative and technical measures to protect stored information, including restricted access to bot credentials and database services. No online service can guarantee absolute security. If we identify an incident that materially affects user information, we will take reasonable steps to contain it and provide any notice required by law or Discord’s developer rules.

Depending on where you live, you may have the right to ask whether we hold information about you, request access or correction, object to certain processing, or request deletion. Send requests to [email protected]. We may ask for enough information to confirm that the request concerns your Discord account or server.

You can stop future processing by leaving a server that uses Aosumi, asking a server administrator to exclude appropriate channels, or removing Aosumi if you manage the server.

Aosumi is intended for people who are permitted to use Discord under Discord’s age requirements and the laws that apply where they live. We do not knowingly collect information from anyone who is not permitted to use Discord.

We may update this policy when Aosumi’s features, providers, or legal obligations change. The effective date at the top of this page shows when the latest version took effect.

Questions about this policy or Aosumi’s handling of data can be sent to [email protected].